What is your general return policy?
Purchases may be returned within 14 days of the date you received the order, (i.e. the delivery date), unused, unwashed, in original condition and packaging, (excluding gift packaging), for a complete refund, (excluding shipping charges), with the exception of items listed in the following section. Please see "Gifts" section regarding returns of gifts, which may be returned for store credit only, (issued via email to gift recipient).
LaLa Baby Boutique will accept returns within 14 days of the date you received the order (delivery date). Items must be unused and in original condition with packaging for a complete refund (excluding shipping chargers), with exception of the following. SALE ITEMS are FINAL SALE ONLY.
What if I want to return a gift?
Gift purchases my be returned for store credit to recipient or a credit can be applied back to the purchasers credit card within the 14 days of the date the order was received.
Store credit applies to anything available on our website.
Where do I mail return items?
Please mail all returns to the following address within 14 days of date you received the order. Please include the original packaging. Original shipping rates are non-refundable. Mailing Address
18640 Collins St. #218
Tarzana, CA 91356
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Customer Service: 818-539-0403, available Mon - Sat 9:00am - 6:00pm (PST) LaLa Baby Boutique adds baby gifts, designer baby clothes and baby gear every week so check back often!
